Caribbean Regional Network of People Living with HIV/AIDS (CRN+)
#6 Pembroke Street, Port of Spain, Trinidad and Tobago
TERMS OF REFERENCE CRN+ OPERATIONS POLICIES AND PROCEDURES
Review/Update and develop (where not available) the Operations, Human Resources,
Finance and Procedures and Volunteer Management Manuals for CRN+
The Caribbean Regional Network of People Living with HIV and AIDS (CRN+) is the regional
umbrella organization advocating for and on behalf of Persons Living with HIV (PLHIV). The
organisation was established on September 28, 1996 with financial and technical support from
PAHO/WHO, the Global Network of People Living with HIV and AIDS (GNP+) and the
Caribbean Epidemiology Centre (CAREC) and is the only organisation of its kind in the region.
Since its inception, CRN+ has been governed by the community of PLHIV and has worked
consistently to ensure that the concerns of the community, as identified by its members, have
been tabled at various national, regional and international fora.
Over the past 18 years the CRN+ has been working tirelessly on our primary role: Advocacy of
the community of PLHIV. Our programme of work includes, as one strategic action, the
promotion of persons living with HIV affiliate networks; health, dignity and the prevention needs
of PLHIV; peer support, building organisational capacity and business and service delivery at
grassroots, national, and regional by persons living with HIV groups and organisations through
Networking, Advocacy, Capacity Building, Leadership, Coordination and Resource
The Caribbean Regional Network of People Living with HIV and AIDS (CRN+) has received a
grant from the Caribbean Vulnerable Communities Coalition (CVC) for a project entitled
“CVC/COIN Challenging Stigma and Discrimination to Improve Access to and Quality of HIV
Services in the Caribbean”. CVC is seeking to strengthen its ability to improve access to Justice
and to challenge discrimination and advance human rights of its constituent population groups
through increased advocacy, improved policy monitoring and strategic litigation.
The grant will be implemented in Belize, Jamaica, Guyana, Suriname and Trinidad and Tobago
primarily by CVC and Cuba, Dominican Republic and Haiti primarily by COIN. This project
aims to reduce the spread of HIV across the Caribbean by focusing on its impact on key
populations (KP’s), including people living with HIV, men who have sex with men, transgender
people, sex workers, people who use drugs, and young people belonging to any of these groups.
By supporting activities that focus on reducing or removing the barriers of stigma,
discrimination, and providing redress for rights breaches, the project will allow for the full
integration of key populations into national HIV responses.
Under the grant, one of the outputs that CRN+ is focusing on; Output 3: Strengthening of
Community systems and key population networks to use effective advocacy strategies to obtain
social accountability mechanisms and scale-up of best practice interventions by national
programmes. As such, CRN+ would like to review/update and develop (where not available) the
Operations, Human Resources, Finance and Procedures and Volunteer Management Manuals for
CRN+. These documents will help CRN+ to address some of the necessary capacity building
gaps of the organisation. These manuals will develop improved processes in line with
international best practices and further improve the functioning of our national networks across
the region. To this end, the CRN+ seeks a qualified consultant to develop the Operations Policies
PURPOSE OF THE CONSULTANCY
To review and update the existing Operations and Human Resources Manuals, for CRN+ and
develop improved processes in line with international best practices.
In addition to the above, we envisage that this consultancy will facilitate the development of the
✓ Finance and Procedures and Volunteer Management Manuals for CRN+;
✓ Training/guidance documents for the following areas: Finance Essentials and
Accountability; Monitoring and Evaluation Systems; Fund Raising Essentials;
This process will ensure that CRN+’s systems are clearly documented, strengthened and robust.
CRN+ will contract the services of a consultant with proven experience in developing, reviewing
and setting up operational procedure manuals for organisations.
SCOPE OF WORK
Under the direct supervision and support of the Senior Programme Officer, CRN+, the
Consultant will be responsible for conducting an assessment of the existing operational
procedures and practices and identifying gaps and areas which may require improvement and
strengthening for CRN+, including:
• Review background documents which include CRN+ Strategic Plan.
• Familiarize themselves with current CRN+’s operational policies and procedure manuals.
• Liaise with CRN+ staff and Board of Directors.
• Ensure a participatory process in coming up with the revised operational policies and
• Put in place the necessary procedures, practices and training documents to build capacity
gaps and strengthen the operational systems.
• Develop a PowerPoint presentation with one (1) page summary of each manual and
The consultant will provide the following deliverables:
• Submission of the Operations, Human Resources, Finance & Procedures and Volunteer
• Training/guidance documents for the following areas: Finance Essentials and
Accountability; Monitoring and Evaluation Systems; Fund Raising Essentials and;
• One (1) PowerPoint presentation (highlighting one (1) page summary of each manual and
The Consultant will be contracted for a period of 20 working days between the period May 28 –
June 30, 2019.
This assignment is home-based. No field travel is necessary or expected.
QUALIFICATIONS OF CONSULTANT
We are looking for a consultant with experience in working with NGOs and experience in
capacity building. The consultant should have:
• A Bachelor’s Degree in a relevant area such as Development, Social Sciences,
Management or related fields with at least 5 years’ experience
• Experience in development of Operations Policies and Procedures manuals and training
• Knowledge of Operations Policies and Procedures would be an advantage
• Fluency in English
Please note that in accordance with funder’s requirement, payment will be made in selected
consultant’s local currency.
The Consultant shall be paid a professional fee of Six Thousand United States Dollars
(US$6,000) at a rate of US$300.00 per day for 20 days (in local currency equivalent).
a. Narrative description of the proposed process, activities and approach (3 pages max);
b. Timeline for the work to be completed;
c. The CV of the lead/consultant who will work on this;
d. Summary of similar work conducted, highlighting specific accomplishments;
e. At least two References – names and contact information, preferably organizations for
whom you have provided similar services.
Interested persons should submit the details as mentioned above to: firstname.lastname@example.org and
The deadline for submission is May 24th, 2019.
CRN+ will receive all the applications and choose the best three applicants and make a